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All Nippon Airways (ANA) Introduction

All Nippon Airways is a Japanese airline that was founded in 1952. It is the largest airline in Japan by revenue and the second-largest by passenger numbers. ANA operates both domestic and international flights to more than 100 destinations worldwide, including major cities in Asia, Europe, North America, and Oceania. It is a popular member of the Star Alliance network, which includes other major airlines such as United Airlines, Lufthansa, and Air Canada.

The airline has a fleet of over 250 aircraft, including Boeing and Airbus planes, and is known for its modern and well-maintained aircraft. The airline offers a variety of passenger classes, including First Class, Business Class, Premium Economy Class, and Economy Class, with different levels of service and amenities depending on the class. Passengers looking to fly in ANA just need to get the flight tickets booked and check-in without any hassle.

All Nippon Airways check-in is quite simple and passengers won’t face any difficulty in it. However, if you are confused and aren’t able to understand it, here is the complete guide for you.

All Nippon Airways (ANA) Check-In Complete Guidelines

All Nippon Airways is one of the popular airlines of Japan and it assures to provide best of the services to the passengers. Right from the on-ground services to up in the air, the airline offers easiest check-in services. Be it All Nippon Airways online check-in (website or mobile app), self-service check-in kiosks at the airport, or traditional check-in counters, the airline offers all kinds of check-in options to passengers. Passengers can check-in in either ways that suits them the most.

All Nippon Airways check-in options

The airline offers several check-in options to its passengers, including:

1. Online Check-in

Passengers can check-in online on ANA's website or mobile app between 24 hours and 75 minutes before their scheduled departure time. This option allows passengers to select their seat, print their boarding pass, and avoid waiting in line at the airport. Here are the steps that passengers can follow for an easy check-in experience.

  • Visit the official website or open its mobile app and select "Check-in" from the main menu
  • Enter your reservation or e-ticket number, along with your last name
  • Select the passenger(s) you want to check in
  • Choose preferred seat(s) from the available options, if applicable
  • Confirm contact information and any other relevant details
  • Review and accept the terms and conditions
  • Print your boarding pass or have it sent to your mobile device
  • If you have checked baggage, you can proceed to the baggage drop-off counter at the airport

2. Self-Service Check-in Kiosks

ANA provides self-service check-in kiosks at some airports, allowing passengers to check-in, select their seat, and print their boarding pass. The kiosks are available for use 24 hours a day.

  • Find the self-service kiosk at the airport
  • Select "Check-in" on the main screen
  • Enter reservation or e-ticket number, along with your last name
  • Confirm your flight details
  • Choose preferred seat(s) from the available options, if applicable
  • Confirm the contact information and other relevant details
  • Print your boarding pass
  • If you have checked baggage, you can proceed to the baggage drop-off counter

3. Traditional Check-in Counters

Passengers can check-in for their flight at the traditional check-in counters at the airport. The airline has designated counters for different ticket classes, and passengers can check their baggage and select their seat during this process.

  • Search the check-in counter at the airport
  • Join the appropriate queue for your flight
  • Provide your passport or other government-issued photo ID, along with your reservation or e-ticket number
  • Confirm flight details and choose your preferred seat(s) from the available options, if applicable
  • Confirm your contact information and any other relevant details
  • Collect your boarding pass
  • If you have checked baggage, you can proceed to the baggage drop-off counter

4. Baggage Drop Counters

If passengers have already checked in online or at a self-service kiosk, they can drop their baggage at a designated baggage drop counter.

  • Locate the baggage drop counter at the airport
  • Join the correct queue for your flight
  • Provide your passport or other government-issued photo ID, along with your reservation or e-ticket number
  • Confirm your flight details
  • Present your checked baggage and any applicable baggage fees
  • Collect your baggage tag(s) from the agent and attach them to your luggage
  • If you have not yet received your boarding pass, you may need to show your baggage tag(s) and ID to receive it

It's important to note that some destinations may have different baggage policies, so be sure to check the website or contact their customer service for specific information regarding your itinerary.

Additionally, passengers with oversized or overweight baggage, fragile items, or sporting equipment may need to take additional steps or visit a different counter for special handling. ANA also offers baggage delivery services for passengers who want to send their luggage to their destination separately from their flight. Always double-check the official website or contact their customer service for the most up-to-date information and any specific requirements for your itinerary.

The airline has specific rules and guidelines for baggage check-in. Here are some key points to consider when checking in baggage:

  • Carry-On Baggage: The airline allows passengers to bring one piece of carry-on baggage on board, along with one personal item such as a purse or laptop. The maximum dimensions for carry-on baggage are 55 x 40 x 25 cm (22 x 16 x 10 inches), and the maximum weight is 10 kg (22 lbs) for most flights. However, for flights departing from or arriving in the United States, the maximum weight for carry-on baggage is 8 kg (17.6 lbs).
  • Checked Baggage: The number of checked bags allowed and the weight limits vary depending on the class of service and destination. Generally, for flights within Japan, the airline allows passengers to check one bag weighing up to 20 kg (44 lbs) in Economy Class, two bags weighing up to 20 kg (44 lbs) each in Premium Economy, and two bags weighing up to 32 kg (70 lbs) each in Business and First Class.
  • Oversized and Excess Baggage: The airline may charge extra fees for oversized or excess baggage. Oversized baggage is defined as any item that exceeds the maximum dimensions of 158 cm (62 inches) when adding together the length, width, and height. Excess baggage is defined as any item that exceeds the allowed weight or number of bags. Fees for oversized or excess baggage may vary depending on the destination and class of service.
  • Special Items: There are some specific guidelines for checking in special items such as sports equipment, musical instruments, and pets. Passengers should check with the airline in advance to confirm any requirements or fees for these types of items.
  • Baggage Restrictions: The airline has restrictions on certain items that are not allowed in checked or carry-on baggage, such as weapons, explosives, and flammable materials. Passengers should review the airline baggage restrictions in advance to ensure compliance and avoid any delays or issues at check-in.

Passengers can check in their baggage either online or at the airport, and should arrive at the airport with ample time before their flight to allow for the check-in process. ANA's baggage policies and fees may vary depending on the destination and class of service, so passengers should check it in advance to confirm any specific requirements or restrictions.

Frequently Asked Questions

What is the check-in time for flights?

The airline recommends that passengers arrive at the airport at least two hours before their flight departure time for domestic flights and three hours for international flights. This allows enough time for check-in, security screening, and boarding.

Can I check-in online?

Yes, ANA offers online check-in for most flights. Passengers can check-in online up to 24 hours before their flight departure time. This can save time and reduce waiting at the check-in counter at the airport.

What is the procedure to check-in online?

To check-in online for an ANA flight, passengers can go to the official website or use the app. They will need to provide their booking reference number and last name to access their reservation. After completing the online check-in process, passengers can choose to receive a mobile boarding pass, print a paper boarding pass, or pick up a boarding pass at the airport.

Can I use self-service check-in machines at the airport for ANA flights?

Yes, ANA has self-service check-in machines at some airports. Passengers can use these machines to check-in, print their boarding pass, and even check their luggage. This can save time and reduce waiting at the check-in counter.

What do I need to bring to the airport for ANA check-in?

Passengers should bring their passport or other government-issued photo ID and their booking reference number to the airport for check-in. If checking luggage, they should also bring any checked bags to the check-in counter or use the self-service check-in machines, if available.

How can I check-in for my ANA flight?

There are several ways to check-in for an ANA flight, including online check-in, mobile check-in, self-service check-in machines at the airport, and traditional counter check-in. ANA recommends checking in online or through their mobile app to save time and avoid lines at the airport.

What is the baggage allowance allowed for flights?

The baggage allowance for flights varies depending on the route and class of service. For most international flights, economy class passengers are allowed one piece of luggage weighing up to 23 kg (50 lbs), while business and first class passengers are allowed two pieces of luggage weighing up to 32 kg (70 lbs) each. ANA also has size restrictions for carry-on luggage, which vary depending on the class of service and route.

Can I bring a carry-on bag on ANA flights?

Yes, the airline allows passengers to bring one carry-on bag and one personal item (such as a purse or laptop) on board their flights. The size and weight limits for carry-on luggage depend on the class of service and route. Generally, economy class passengers are allowed one carry-on bag weighing up to 10 kg (22 lbs) and measuring up to 55 x 40 x 25 cm (22 x 16 x 10 in), while business and first class passengers are allowed two carry-on bags.

Can I check-in luggage online for ANA flights?

Yes, passengers can check-in for luggage in some airports. This service is called "baggage drop." Passengers can check-in their luggage online before arriving at the airport and then drop it off at a designated baggage drop counter at the airport. This can save time and reduce waiting at the check-in counter.

What are ANA's excess baggage fees?

If you exceed the baggage allowance for your flight, you will have to pay an excess baggage fee. The fee varies depending on the route and the weight of the excess baggage. So, go through the website or contacting their customer service for more information on excess baggage fees.

How Can I check-in at the airport for flights?

The airline offers traditional counter check-in at the airport for passengers who prefer not to check-in online or at a self-service machine. Passengers can go to the check-in counter to check-in, drop off luggage, and receive a boarding pass.

What is ANA's priority check-in service?

The airline offers priority check-in for some passengers, including premium class passengers, ANA Mileage Club members, and Star Alliance Gold members. This allows these passengers to skip the regular check-in lines and use a dedicated priority check-in counter. The airline recommends checking their website or contacting their customer service for more information on eligibility for priority check-in.

Can I request a special meal during check-in?

Yes, the airline allows passengers to request special meals during check-in, up to 24 hours before their flight departure time. Passengers can request special meals such as vegetarian, vegan, gluten-free, and kosher meals, among others. The airline recommends checking their website or contacting their customer service for more information on special meal options.

Can I change my seat during check-in?

Yes, the airline allows passengers to change their seat during check-in, either online or at the check-in counter. This may be subject to availability, and some seat changes may incur an additional fee. The airline recommends checking their website or contacting their customer service for more information on seat change options.

What documents do I need for check-in?

Passengers traveling internationally will need a valid passport and any required visas for their destination country. Domestic passengers may need to provide a government-issued photo ID, such as a driver's license or national ID card. The airline recommends checking their website or contacting their customer service for more information on required travel documents.

Admin March 25, 2022 Travel Tips

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